Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

Where is West Loop Storage located?

West Loop Storage is located at 3021 NW Loop 7, Athens, TX 75751.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What are the office hours?

Our facility is remote. Give us a call Monday-Friday, 8 AM to 5 PM.

What are the access hours?

Access your unit 24/7.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

What security features do you offer?

Your belongings are always safe and secure with 24-hour video surveillance, coded gate entry, and perimeter fencing.